FAQ

Frequently Asked Questions

Still have questions? Please check out the How it Works page or Contact Us and ask!

Can I begin or end my trip downtown Seattle?

Yes, we do provide that service on a case by case basis. You’ll pay a bit extra, but it can be handy when your destination is on the Seattle side of Puget Sound. Please inquire about this early, so we can let you know if we can accommodate your request.

Can I start or end my trip at the SeaTac Airport?

Yes, we do provide that service on a case by case basis. You’ll pay a bit extra, but it can be handy when your destination is on the Seattle side of Puget Sound. Please inquire about this early, so we can let you know if we can accommodate your request.

How do I get to Bainbridge Island?

Getting to Bainbridge Island is easy. If you’re coming from SeaTac Airport, you can take the lightrail from Seatac Airport to the Pioneer Square Station and then walk to the Washington State Ferry terminal on the Seattle waterfront (Pier 50). The ferry to Bainbridge leaves about every 50 minutes.

You can also Uber or Taxi from the airport to the Seattle ferry terminal, the drive takes about 25 minutes. The ferry ride is about 35 minutes.

We offer free pick up from the Bainbridge ferry terminal to our office, provided you have made a reservation for that service.

Will you plan my trip itinerary?

We provide general suggestions and work with you to create an outline that fits your travel objectives.

For custom, trip specific itineraries, we’ve partnered with Rainshadow Escapes. They are Olympic Peninsula trip planners, and you can purchase itineraries as an add-on to your rental.

Should I reserve campgrounds in advance?

If you’re headed to the Olympic National Park, Kalaloch and Sol Duc are the only federal campgrounds that accept reservations in the year-round. However there are numerous other campgrounds operating on a first-come, first-served basis. During the busy season, it’s advisable to arrive a bit early and book your campsite, and then go explore. You can also explore Hipcamp and reserve privately owned campsites. Other destinations will require campground research, and you may be able to reserve campground spaces in advance.

Do your vans have toilets?

No, none of our VW Camper Vans have toilets.

Which vans have pop-tops?

All of the vans in our fleet have pop-tops. Doka Dan is a VW pick-up with a roof top pop-up tent.

What’s the difference between a weekender and a full camper?

Weekenders do not have a built in sink, stove, or refrigerator and therefore have more interior space.

Full Campers have built in cabinetry, a sink and stovetop.

Please read more about these features on the Pleasure Units page.

Why are Burt and Hazel priced differently than the other vans?

Burt and Hazel both have awesome Subaru engines and are full campers. They also have Fiamma Awnings, roof racks and a ladder included in their rate.

Do the vans have refrigerators?

Hazel is our only van with a built-in refrigerator. All vans (including Hazel) are packed with a camp cooler.

Can I bring my dog along?

Yes, we have one dog-friendly van (Ernie). There’s an additional cleaning fee for rentals with pets.

Do you provide maintenance and repair services for privately owned vans?

Yes, please check out the Repair page to learn more.

How many vans are on the fleet?

There are currently 5 vans and one Doka in our rental fleet.

Do any of your vans have automatic transmissions?

3 of our vans have automatic transmissions. Substitutions do occur, so someone in your party should be able to drive manual.

Do you have any other locations?

The only PacWesty location is on Bainbridge Island, WA.

Can you facilitate one-way adventures?

We occasionally facilitate one-way trips. To review details and additional costs, please Contact us.

What are all of those graphics on LuLu?

LuLu is our Support Washington National Parks Van and we’ve adorned this van with Washington National Park posters and donate $10 of every rental night to Washington’s National Park Fund. Please read more about LuLu here: https://pacwesty.com/support-our-parks/

What about Roadside Assistance?

Before you head out for your trip, we ensure that you’re covered with both Insurance and Roadside Assistance. We require a AAA Premium Membership if you’d like to use your own coverage. The cost of AAA will not be much more than the CoachNet and frankly, you’ll get better service and can use it for an entire year for any vehicle you are traveling in. Roadside Assistance provided through Outdoorsy is also available for $12/day.

Can I take the van out of state?

Our operating area is generally limited to 500 miles from our shop. This gets you to: the California-Oregon border (to the South), Boise (to the Southeast), Missoula (to the East), and the top of Vancouver Island (to the North). Wow! If you’re planning a longer trip please give us a call and we’ll work to come up with a plan.

What passes might I need?

Discover Pass:

An annual pass that allows access to State Lands including: Washington State Parks; Washington Department of Natural Resource lands (state forests, natural resource conservation areas (NRCAs), natural area preserve (NAP); and Washington Department of Fish and Wildlife lands (state wildlife areas).

America The Beautiful Pass:

* (All federal lands)

An annual pass covers entrance fees at national parks and national wildlife refuges as well as standard amenity fees (day use fees) at national forests and grasslands, and at lands managed by the Bureau of Land Management, Bureau of Reclamation and U.S. Army Corps of Engineers.

*Northwest Forest Pass:

An annual pass that allows access to Federal Forest Lands in Washington and Oregon.

*Mount Rainier National Park Annual Pass:

An annual pass that grants unlimited entry for one year to Mount Rainier National Park applicable to owner and passengers in the same car. An alternative option would be to purchase the America The Beautiful Pass and receive allowance into all national parks and federally regulated areas.

*Olympic National Park Annual Pass:

An annual pass that grants unlimited entry for one year to Olympic National Park applicable to owner and passengers in the same car. An alternative option would be to purchase the America The Beautiful Pass and receive allowance into all national parks and federally regulated areas.